Launch offer: create a free account and your first template is on us. Find yours

Papercrumb
Favourites

Terms of use

Last updated

These are the rules for using Papercrumb. We’ve kept them short and in plain English. By creating an account or buying something, you agree to them. They don’t take away any of your legal rights.

  • Designing and downloading proofs is free.
  • Unlock a template for 99p and it’s yours to edit and download for good. Or get Unlimited for £5 a month.
  • You can cancel Unlimited whenever you like.
  • Print your designs as often as you need for your own events. Just don’t resell our templates.
  • Check your proof before you buy. We can’t refund typos, but you can always fix them for free.

Who we are

Papercrumb is run by Trine Studios Limited, a company registered in Northern Ireland (number NI716431). Our registered office is 2 Market Place, Carrickfergus, Northern Ireland, BT38 7AW.

Get in touch on our contact page, or email hello@papercrumb.com.

We help you personalise invitations and stationery, then download them to print or send. We only sell files. We don’t print or post anything, and colours on paper can look a little different from your screen.

Your account

  • You don’t need an account to design or download proofs. You do need one to buy or to save designs.
  • You need to be 13 or over to create one, and 18 or over to buy.
  • Keep your password safe, and tell us if you think someone else has used your account.
  • You can delete your account any time on your account page.

What it costs

  • Designing and proofs: free. Personalise any design and download it with a watermark.
  • One template: 99p. It stays unlocked on your account, so you can edit it and download it without the watermark as often as you like.
  • Unlimited: £5 a month. Download any template without the watermark.

Each design is its own template, so an invitation and its matching RSVP card are two templates.

That’s the full price, with nothing added at checkout, and we’ll email you a receipt.

Payments are handled by Stripe. You can pay by card, Apple Pay, Google Pay and the other ways shown at checkout. We never see your card details.

AI features are coming later. They’ll be a separate plan that uses credits, and we’ll update these terms before they launch.

How Unlimited works

  • It renews every month on the day you joined, until you cancel.
  • Cancel any time on your account page. You keep Unlimited until the end of the month you’ve paid for, and we won’t charge you again.
  • When it ends, your designs stay on your account, and you can keep using files you’ve already downloaded.
  • If the price changes, we’ll email you at least 30 days before you pay the new price.
  • It’s just for you, so please don’t share your sign-in.

Promo codes

  • Launch offer: while it runs, every account gets one free template, once. It’s added when you sign in with a confirmed email address.
  • Some of our adverts and emails include a code for free templates. Enter it on your account page, or when you unlock a design.
  • Each free template unlocks one design for good, just like buying it.
  • You can use each code once per account, and you’ll need to have confirmed your email address.
  • Codes have no cash value and can’t be swapped for money or Unlimited. A code may have an end date or a limit on how many people can use it.

What you can do with your designs

You can:

  • print as many copies as you need, at home or at a print shop
  • send them by WhatsApp, text, email or social media
  • use them for your own events, or ones you’re organising for family, friends, a school, club, charity or work.

You can’t:

  • sell or share our templates or artwork, or put them on other sites
  • sell designs made with Papercrumb, or make them for other people as a business, unless we’ve agreed in writing
  • use our artwork in a logo
  • copy the site or download templates in bulk.

Our templates and artwork belong to us, or to the people we license them from.

Your words and photos

  • What you add to a design stays yours. We only use it to save your designs and make your files.
  • Your photos stay on your device unless you save the design to your account. Our privacy policy explains more.
  • Only add photos and details you’re allowed to use.
  • Don’t use Papercrumb for anything illegal, hateful or harassing.
  • Your files will match your proof exactly, so check every name, date and spelling before you download. Typos aren’t a fault, but once a template’s yours you can fix them and download again for free.

If something goes wrong

If a file you’ve paid for is faulty, we’ll fix it or refund you. Our refunds policy explains how.

If we break these terms or we’re careless, we’re responsible for losses you suffer that either of us could have seen coming. We’re not responsible for business losses, or for things nobody could have predicted.

Nothing here limits your legal rights, or anything the law says we can’t limit, like fraud or negligence that causes injury.

If things change

  • We might add, change or remove templates and features. We do our best to keep Papercrumb running, but it may sometimes be down, for example for maintenance.
  • We might update these terms. If a change affects you, we’ll email you first. If you don’t like it, you can cancel Unlimited or delete your account.
  • If we ever close Papercrumb, we’ll give you at least 30 days’ notice to download your designs, and refund any Unlimited time you haven’t used.
  • We may close accounts that seriously or repeatedly break these terms. If we close yours for any other reason, we’ll refund any Unlimited time you haven’t used.

If we disagree

Email us first at hello@papercrumb.com. Most things are quick to sort out.

These terms follow the law of Northern Ireland, where we’re based. If you live in England, Wales or Scotland, you can also use your local courts.